Receive FREE application kit for every Press-On Nails! Get FREE SHIPPING when you order over R499!

Privacy Policy

OVERVIEW

This Privacy Policy describes how Nailtion (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from nailtion.com (the “Site”) or otherwise communicate with us (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” refer to you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use or access any of the Services.

SECTION 1 - Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last Updated” date, and take any other steps required by applicable law.

SECTION 2 - How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected personal information about you from various sources over the past 12 months. The information we collect and use varies depending on how you interact with us. In addition to the specific uses outlined below, we may use the information we collect about you to communicate with you, provide the Services, comply with legal obligations, enforce our Terms of Service, and protect or defend the Services, our rights, and the rights of our users or others.

Information We Collect Directly From You

Information you directly provide to us through our Services may include:

  • Basic Contact Details: Name, address, phone number, and email.
  • Order Information: Billing address, shipping address, payment confirmation, email address, and phone number.
  • Account Information: Username, password, and security questions.
  • Shopping Information: Items you view, add to your cart, or add to your wishlist.
  • Customer Support Information: Information you include in communications with us, such as when you contact customer support.

Some features of the Services may require you to provide certain information. You may choose not to provide this information, but doing so may prevent you from using or accessing certain features.

Information We Collect Through Cookies

We automatically collect certain information about your interaction with the Services (“Usage Data”) using cookies, pixels, and similar technologies. Usage Data may include details about how you access and use our Site, including device information, browser information, network connection information, and your IP address.

Information We Obtain From Third Parties

We may obtain information about you from third parties, including vendors and service providers, such as:

  • Service Providers: Companies that support our Site and Services, such as Shopify.
  • Payment Processors: Information related to payments (e.g., bank account, credit or debit card information, billing address) for processing orders.
  • Tracking Technologies: Information collected by third-party technologies, such as pixels and web beacons, related to your interaction with our Services and advertisements.

We treat information obtained from third parties according to this Privacy Policy. However, we are not responsible for the accuracy of information provided by third parties or their policies and practices. For more details, see the “Third Party Websites and Links” section below.

SECTION 3 - How We Use Your Personal Information

We use your personal information for purposes including:

  • Providing Products and Services: To fulfill orders, process payments, manage your account, arrange shipping, and facilitate returns.
  • Marketing and Advertising: To send promotional communications, display advertisements, and tailor the Services to your interests.
  • Security and Fraud Prevention: To detect and investigate possible fraud or illegal activities and to maintain the security of your account.
  • Communicating with You: To provide customer support and improve our Services.

SECTION 4 - Cookies

We use cookies to enhance the functionality of our Site and Services. Most browsers automatically accept cookies, but you can set your browser to reject them. Blocking cookies may impact your user experience and cause some features to become unavailable.

SECTION 5 - How We Disclose Personal Information

We may disclose your personal information to third parties in certain circumstances, including:

  • Service Providers: Vendors who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, fulfillment, and shipping).
  • Business and Marketing Partners: Partners, including Shopify, who use your information to provide services and advertise to you.
  • With Your Consent: When you request us to share information with third parties, such as when using social media integrations.
  • Corporate Affiliates: To run our business and manage our corporate group.
  • Legal Compliance and Protection: In connection with legal obligations or to protect our rights and those of our users.

We have disclosed the following categories of personal information and sensitive personal information (denoted by an asterisk) to third parties in the past 12 months:

CategoryCategories of Recipients
IdentifiersVendors and third parties who perform services on our behalf
Commercial InformationVendors and third parties who perform services on our behalf
Internet or Similar Network ActivityVendors and third parties who perform services on our behalf, business and marketing partners, affiliates

SECTION 6 - User-Generated Content

Our Services may allow you to post product reviews or other content. Information you share in public areas is accessible to anyone and we cannot control how it is used by others.

SECTION 7 - Third-Party Websites and Links

Our Site may contain links to third-party websites. We are not responsible for the privacy or security practices of those websites. Please review their privacy policies before providing your information.

SECTION 8 - Children’s Data

Our Services are not intended for children under 18, and we do not knowingly collect information from children. If you believe we have collected information from a child, please contact us so we can delete it.

SECTION 9 - Security and Retention of Your Information

We take reasonable measures to protect your information, but no security is perfect. The retention of your personal information depends on factors such as the need to maintain your account or comply with legal obligations.

SECTION 10 - Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, including the rights to access, delete, correct, or restrict processing. You may also manage your communication preferences through unsubscribe links in our emails.

To exercise your rights or submit complaints, contact us at info@nailtion.co.za

SECTION 11 - International Users

Your personal information may be transferred to, stored, or processed outside your home country, including in the United States. We take steps to ensure your information is treated securely wherever it is processed.

SECTION 12 - GOVERNING LAW

Personal Information will be understood in accordance with the definition provided in the Protection of Personal Information Act 4 of 2013 (“the Act”). Nailtion also subscribes to the principles for electronically collecting personal information outlined in the Act, and the further legislation referred to therein. We endeavour to ensure the quality, accuracy and confidentiality of Personal Information in our possession.

SECTION 13 - Contact Us

If you have any questions about this Privacy Policy or our practices, or if you wish to exercise your rights, please contact us at info@nailtion.com.